I worked at a knock-off Apple Store in the PNW from 2009 to 2013 and I told this same line to MANY people. The thing about being an “Apple Specialist” is that we sold more than Apple did, including “aftermarket” RAM modules to do that upgrade on-site for customers, saving those customer money AND netting us more profit than if we had sold them the Apple SKU with more RAM. When Apple closed this loophole it was not just at the expense of end-users, but their channel partners too.
I worked at a knock-off Apple Store in the PNW from 2009 to 2013 and I told this same line to MANY people. The thing about being an “Apple Specialist” is that we sold more than Apple did, including “aftermarket” RAM modules to do that upgrade on-site for customers, saving those customer money AND netting us more profit than if we had sold them the Apple SKU with more RAM. When Apple closed this loophole it was not just at the expense of end-users, but their channel partners too.