unrelenting, continuous, loud, right to your face verbal abuse, insinuating you overdosed the patient, pointing his fingers right to your face, claiming he is going to sue me and the hospital.
I froze, because this is the first time something like this happens to me, my ears hurt.
I don’t know how long I stayed there, completely still because I didn’t know what else to do. At some point I stopped listening to him and simply walked away to a restroom. Miraculously, he didn’t follow me. I was ready to punch him if he touched me.
Out of the workplace, if somebody acts like that I either walk away or answer back or defend myself physically, should it escalate. Enduring that level of verbal abuse is something nobody enjoys, nor is something I am willing to tolerate.
The rest of my shift wasn’t funny. Incident was reported.
In an adjacent field.
So…in those instances I do what you did. I don’t really let it in…I take notes of it like it’s not happening to me at all in my head. Then I report. I put it in its little box of “work bullshit” and leave it there. It gets easier with years imo.
What you have to exercise caution with is unsupportive admin. In that case I advise not putting your license on the line for their convenience.