AI can’t be all that bad. The problem I’m always seeing with AI is a double-edged sword. You have corporations shoving AI in just about everything, treating it like its a cure for cancer and that really rubs people the wrong way. Then, on a more of a society level, you’ve got people who use AI for an assortment of things like making art with AI and still accredit themselves as an artist to people who treat AI like a therapist when it is not advised to.
However, I’ve found some benefits with AI. For example, I’m chatting with ChatGPT on credit cards, because it is something I may lean towards getting into. It’s helping me better understand than most people have tried explaining to me. Simply because it is giving me a more stream-lined response than people just beating the bush.
I think that given human nature, there will certainly be some providers who overly rely on it. There are already therapists and other professionals who cut corners where they shouldn’t in a variety of ways. Probably the most common example of this is when therapists write bare-bones notes with practically no useful information to bridge one session to the next. That’s been happening since documentation was a legal requirement.
However, as always, any serious professional is going to take the time to do it right. They will understand how to use a tool effectively while keeping their skills sharp. In my field, with this tool, that would mean every note is read and edited so that it is truly useful. For example, editing the content of the note so that it can be interpreted through the therapist’s theoretical orientation.
I would hope that training programs and continuing education providers emphasize that any note they sign, including one generated by AI, is one that they are still legally responsible for. So it behooves them to always read it thoroughly and check it for accuracy.
With any new tool, certain skills will diminish but new skills will be developed. So writing skills may suffer, but good therapists will be good at editing and using effective prompts to get a good note.
Also, for what it’s worth, documentation skills and intervention skills are very different. I have known a few excellent therapists who were absolute shit at documenting. These therapists tend to be so naturally gifted and intuitive that they don’t need to document very well to be effective. And many therapists write very good notes but are mediocre at the actual therapy. So, at least for now, I tend to see the potential pros as outweighing the potential cons. That could change though!