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27 days agoI agree, toll roads charge based on the license plate or scannable toll pass. Did you have a toll pass in your old car? Even if you did, they should be able to see the license plate doesn’t match your account. Also when you called them did you call the number listed in the letter you got from them?
I would try looking up the company’s number online and calling that. Then if it is a legitimate toll charge, doing what dan1101 said should suffice. I definitely wouldn’t send them a bill of sale or other paperwork. If they’re still stubborn about it, a letter from the dealership that you traded/sold that vehicle on (date) might work.
I do feel like especially in school smart phones have become more “essential,” both for the kids and the parents. We live in a rural area where some areas have no cell service and not everywhere has affordable internet access. Yet at least monthly I’ve had to fill something out or sign something in an app or online. Plus most of the middle and high school teachers use Google Classroom for assignments and providing materials.
The good thing is my kid’s school does make sure to have a chromebook for every kid, but they typically stay at school unless it’s a virtual learning day. Also the kids have to turn their cell phone in when they get to school and pick it up at the end of the day.