

They have smallweb and news indexing, but other than that AFAICT they rely completely on other providers. Which is a shame, Google allows submitting sites for indexing and notifies if they can’t.
Running a scraper doesn’t need to cover everything since they have access to other indexes, but they really should be developing that ability instead of relying on Bing and other providers to provide good results, or results at all.
If they were a small or free service I wouldn’t have much issue, but they do charge, I don’t think it’s too much to ask that they at least attempt to scrape the wider web.
Building their own database seems the prudent thing long-term, I don’t doubt they could shore up coverage over Bing. They don’t have to replace the other indexes wholesale, just supplement it.