Props to whoever this company is. This is one of the best bits of customer service I’ve seen in years.

Because its value was always fictitious.

A very large portion (maybe not quite a majority) of software developers are not very good at their jobs. Just good enough to get by.

And that is entirely okay! Applies to most jobs, honestly. But there is really NO appropriate way to express that to a coworker.

I’ve seen way too much “just keep trying random things without really knowing what you’re doing, and hope you eventually stumble into something that works” attitude from coworkers.