Yeah I’ve been in this experience. One of my accounts got Perma banned. I was moderating my subreddit and trying to clarify if a bigot was being bigoted so that I could ban him without remorse. Apparently my clarification sounded bigoted so Reddit banned me with no recourse.

I was never able to talk to a human being, all attempts at trying to restore my account were met with computer no’s. Even my whole mod team messaging reddit on my behalf got struck down with automated responses.

I logged in to my second account, got that re-added to the mod team, and continued on. Apparently their bans are as pointless as they are confusing.