@tcgoetz - Down On The Street

tcgoetz@lemmy.world

Living at the base of Cape Cod. Enjoying the ocean life.

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Joined 2 years ago

Cake day: June 13th, 2023

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tcgoetz@lemmy.worldtoiiiiiiitttttttttttt@programming.dev•No talk, only fix
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1 month ago
More like:

You file a ticket

crickets

IT replies at 2am asking more info.

IT closes the ticket at 4am because you didn’t respond in 2 hours.

9am, you try to reopen the ticket, but the ticket workflow doesn’t allow the ticket to be reopened

You file a second ticket

rinse and repeat
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