No, people do it both ways and you’ll even find both techniques by the pros. But anybody claiming it makes them more even I really don’t think is thinking it through. By adding the extra cut across those natural layers, you’re actually making to very small bits when the crosscut is near the layer boundary.
That’s why I think it is not only easier but superior not to add the crosscut.
If a provided service is good and made accessible reasonably, I’ll use it and happily pay. As soon as it is intentionally obtuse or consumer hostile, say no more; I take to the seas.
But in all cases, I prefer FOSS first. It is generally better, more secure, has more vibrant communities, and represents a dying breed of freedom that we all need.