I have a Motorola Razr+ 2023 from T-Mobile that I have had for 2 years and is now paid off and unlocked.

It works with physical sims from other carriers but no esim will begin to activate. It only pops up with a message to call T-mobile which I did but, they won’t help me because I am no longer a customer.

The carrier unlock in the settings of android says unlocked so I don’t know what to do next.

Any ideas or fun ADB things I can try?