I have a Motorola Razr+ 2023 from T-Mobile that I have had for 2 years and is now paid off and unlocked.
It works with physical sims from other carriers but no esim will begin to activate. It only pops up with a message to call T-mobile which I did but, they won’t help me because I am no longer a customer.
The carrier unlock in the settings of android says unlocked so I don’t know what to do next.
Any ideas or fun ADB things I can try?
I’m signing up with us mobile. They support all 3 major carriers.
Its not even a matter of the esim not registering. The menu itself isn’t correct on the Moto. When I hit add esim, before I even try to input anything, its immediately an error screen that says call T Mobile.
I found a very old XDA post that said if I ever unlocked the bootloader on this model phone at any point before the phone was paid off (I did at some point for some reason) it blows a fuse on the phone itself that permanently disables esim functionality. I haven’t been able to verify that anywhere else and also seems illegal.
Got a screenshot? (black-out any personal info, obviously)
Very good choice. You really do need eSIM support for some of their unique features, like switching to a different network, or using multiple networks.
If you do need a physical SIM, you can use the coupon code “REDDITSIM” to reduce the price of their starter pack from $6.99 to $2.49. https://www.usmobile.com/shop/product/starter-kit/starter-kit-sim