They wanted the mouse to have a name like “Microsoft® Wireless Notebook Presenter Mouse 8000” but they accidentally used the wrong encoding and the name was invalid. Because they already made thousands of devices without properly testing them, the “obvious” solution was to patch the Bluetooth stack on every single computer in the world to fix this issue. It’s the only Bluetooth device released in computer history that requires this.
That’s the problem. A mouse is currently not a user serviceable item. Remember the days of the rubber ball mice?
They wanted a mouse subscription system? Well they got it and I’m out. Their 1 year mouse stinks.