Hi all, I’m looking at HYS accounts and I see Sofi and Openbank coming up as some of the higher rate options. It looks like Openbank is based in California and has 4.2% but poor customer service reviews on Trustpilot. Sofi is 4.3% but with a limited time 0.7% “boost,” so 3.60% normally, but appears to have better customer service. I’m more inclined to have better support through Sofi.
I also had many people tell me Ally gave them 3.30% and pretty good customer service and transfer times. Any thoughts?
I’ve used Ally in the past and it was perfectly fine. But now I keep accounts at American Express online bank. It’s mostly out of inertia, since it was convenient to have my credit cards and savings on the same dashboard, and the rates also fairly closely track Ally’s. It has been 7 years since I’ve changed savings accounts, so I’m less about chasing rates and more concerned about having a consistent financial process.