I have a chair that I got in March off of amazon. An hour ago the baseplate bent and now the pole that it sits on is just wobbling around. Cannot sit on it unless it is directly up. I found this out when the whole thing tilted back, slamming my head into a shelf and throwing me out of the chair. So I go to Amazon to at least leave a shitty review, maybe see if I can contact them for a replacement part. Product is de-listed and no contact information at all. So I contact Amazon who just instantly starts a refund process I didn’t ask for, smugly telling me I’m not eligible when I knew that. First rep sent me to a ‘special team to help’. That ‘special team’ was the front desk for Amazon.com instead of the Canadian one. She just did the exact same thing, another refund I never asked for and putting me on hold and refusing to listen to me. Asked to speak to a Supervisor who then started to say the same shit before I cut him off and said I just wanted the fucking contact information for the fucking manufacturer. He emails over a page for the manufacturer that is their warranty/refunds page.

It’s empty.

It’s literally empty.

It’s fucking empty.

So I’ve got a chair I can’t sit in without it causing personal injury, no way of getting a replacement part from the manufacturer without like buying a whole ass new chair that I can’t afford and both Amazon and this fuckin Company are just like “You bought a shitty product? Aww. Poor baby. Cope.”

I just wanted to LEAN BACK AND WATCH PORN BUT FUCKING NO.

I’d throw the fucking chair at the wall if I didn’t need to still sit on it like a goddamn stool.

  • CerebralHawks@lemmy.dbzer0.com
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    3 days ago

    I just read about a smart ring that takes voice memos. Once the battery is gone, there’s no way to charge it. This is a disposable product. (It pairs via Bluetooth and can export notes, if you do this before it dies, or if it’s paired while it dies, the notes go to the phone.) This is not a cheap product, either. It’s $75 at launch and will go up to $100.

    The inventor apparently thinks he invented something special here.

    Note that even the Apple Watch can take voice notes. The SE (Starter Edition) is like $200 right now. Of course, the Android-based watches do a whole heck of a lot more. I don’t know what they cost. Apple’s the only one I trust for health stuff, since a couple years ago Samsung basically said “we’re gonna start selling your health information to advertisers, agree or we’ll delete all your data.” And of course Google, well, that’s basically their whole business. They are a data broker company. But beyond health? I think the other watches are leagues ahead.

    But Amazon… a lot of stuff on Amazon is from a few Chinese companies, and a big part of their business is to take their stuff down every 6 months, register a new name, and start over. This cycles out bad reviews and keeps people from returning stuff.

    Also, it may be too late (8-9 months) but in more recent types of situations like this, this is what charge backs are for. Now I don’t know if it’s like that in Canada (but it should be because Canada is cool like that), but in the US, if you get ripped off and you paid with a credit card, and the company won’t budge, in some cases you can issue a charge back. The credit card company refunds you, and takes the money back from the seller. Be real careful about doing that to Amazon — they might close your account. Given their close ties with the Fourth Reich though… maybe it’s for the best? But the point is, nobody but your credit card issuer can rip you off and they generally don’t stand for shit like this. So then it would be entirely on Amazon to track down the seller and seek damages from them. And if they’re a scammer, they’re probably not even going to ask for the chair back.

    • davidgro@lemmy.world
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      3 days ago

      The thing about that ring is that the one charge it comes with may very easily last more years than a typical smart watch/ring battery lasts before it can’t be charged.

      But yeah, I totally agree with the rest.

    • corsicanguppy@lemmy.ca
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      3 days ago

      Apple’s the only one I trust for health stuff, since a couple years ago Samsung basically said “we’re gonna start selling your health information to advertisers, agree or we’ll delete all your data.” And of course Google, well, that’s basically their whole business

      That’s some good spin, there.

      1. We know Samsung wanted permission to share your data; but whether it was auctioning off your blood pressure results or just pre-gaming getting permission later, that’s an assertion.

      2. Google doesn’t sell your data. Google sells access to demographics and if people buy up then it shows you ads based on your matching demographic.

      3. Just pick a better health app. Because you can on Android. Then you can go see the source and a third-party can confirm it’s secure, rather than Apple’s “lol, trust us, bro”.

      I know apple claims a better policy for this one thing at least, but stick to the facts, okay? My bro is a huge apple fanboy and the fud-propaganda you all repeat is insane.

      The wired earpods are fantastic, though. Just sayin.