I have a chair that I got in March off of amazon. An hour ago the baseplate bent and now the pole that it sits on is just wobbling around. Cannot sit on it unless it is directly up. I found this out when the whole thing tilted back, slamming my head into a shelf and throwing me out of the chair. So I go to Amazon to at least leave a shitty review, maybe see if I can contact them for a replacement part. Product is de-listed and no contact information at all. So I contact Amazon who just instantly starts a refund process I didn’t ask for, smugly telling me I’m not eligible when I knew that. First rep sent me to a ‘special team to help’. That ‘special team’ was the front desk for Amazon.com instead of the Canadian one. She just did the exact same thing, another refund I never asked for and putting me on hold and refusing to listen to me. Asked to speak to a Supervisor who then started to say the same shit before I cut him off and said I just wanted the fucking contact information for the fucking manufacturer. He emails over a page for the manufacturer that is their warranty/refunds page.
It’s empty.
It’s literally empty.
So I’ve got a chair I can’t sit in without it causing personal injury, no way of getting a replacement part from the manufacturer without like buying a whole ass new chair that I can’t afford and both Amazon and this fuckin Company are just like “You bought a shitty product? Aww. Poor baby. Cope.”
I just wanted to LEAN BACK AND WATCH PORN BUT FUCKING NO.
I’d throw the fucking chair at the wall if I didn’t need to still sit on it like a goddamn stool.
Blew the whole budget on Technology cloth and couldn’t afford Technology iron for the frame I guess.
That whole site is like a weird art installation of a company page. Why are the two categories “Adults” and “Girls”? Why is the one “Girl” product also listed in “Adult” with the four other chairs they sell? Why does the tab name switch to “Come back ⚡”? I feel like I should be looking for enigmatic clues to an internet murder.
You’re probably seeing a bad localization made by a non-english speaker who hasn’t heard of LLMs.
I think that’s likely, but there are other weird things. like, why is just this one chair model? Why is there a kawaii version that gets it’s own category? It almost seems like it would be more expensive to get the logos on the cushions than to set up the entire rest of the company. Why bother? What special value does “PDZO” add to this particular model of gaming chair? To anybody. I just don’t get why it exists.
They add value by forwarding your order to the actual manufacturer and collecting your money.