I have a chair that I got in March off of amazon. An hour ago the baseplate bent and now the pole that it sits on is just wobbling around. Cannot sit on it unless it is directly up. I found this out when the whole thing tilted back, slamming my head into a shelf and throwing me out of the chair. So I go to Amazon to at least leave a shitty review, maybe see if I can contact them for a replacement part. Product is de-listed and no contact information at all. So I contact Amazon who just instantly starts a refund process I didn’t ask for, smugly telling me I’m not eligible when I knew that. First rep sent me to a ‘special team to help’. That ‘special team’ was the front desk for Amazon.com instead of the Canadian one. She just did the exact same thing, another refund I never asked for and putting me on hold and refusing to listen to me. Asked to speak to a Supervisor who then started to say the same shit before I cut him off and said I just wanted the fucking contact information for the fucking manufacturer. He emails over a page for the manufacturer that is their warranty/refunds page.
It’s empty.
It’s literally empty.
So I’ve got a chair I can’t sit in without it causing personal injury, no way of getting a replacement part from the manufacturer without like buying a whole ass new chair that I can’t afford and both Amazon and this fuckin Company are just like “You bought a shitty product? Aww. Poor baby. Cope.”
I just wanted to LEAN BACK AND WATCH PORN BUT FUCKING NO.
I’d throw the fucking chair at the wall if I didn’t need to still sit on it like a goddamn stool.
I reached this point a few years ago. I was sick of cheap plastic being everywhere and marketing telling me a I need things to make my life convenient.
I like buying value but they have crept up in price. My small but enduring example has been kitchen utensils and cooking products(decent wooden chopping boards, oven trays etc).
I had to start my life again so I have been trying to thrift of buy 1 decent quality things one at a time as a treat. Sad but fulfilling. This is how it is now in most areas on my life.
I dont buy for matching. I buy for function and, and quality.
I like being in the garden it seems so much more acceptable to repurpose and tinker in that world but for homes it seems to be looked down on.
I know it’s not simple when you need something immediate but you can start replacing crap in small sections. The kitchen utensils was mine. 10 quality items only…in the utensils tub by the oven. 10 only. No plastic.