Updating for this post: https://lemmy.zip/post/53674276

So far it’s been pretty smooth for the most part a few issues (printer related) and a couple other things I was able to hop on and help her.

There’s one issue that has puzzling me though and I need some help. Every so often while she is using the computer her monitors go dark and the computer becomes unresponsive, I asked her to try ctrl alt f1, f2, etc to no effect. The only thing that fixes this is pressing the power key until the computer turns off. I tried checking the journalctl logs but didn’t see anything of note. What else can I check?

  • ElectricWaterfall@lemmy.zipOP
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    21 hours ago

    Thank you all for all the suggestions, I don’t live with her so I’ll have to try out all your suggestions when I visit / if she has time for a Remote Desktop session with me.