So to preface, I only really use doordash when I’m sick and I want to get food without spreading whatever I have. So I don’t open the app much. I just noticed that dominos is on the doordash app in my area. Why in the world would anyone ever doordash a dominos pizza when they already do delivery anyways? That just seems like a great way to burn a bunch of extra money for a worse service.
I wouldn’t call it being lazy but when one app already contains your payment details and is a familiar interface why go through the hassle of ordering on the restaurant site which may not allow ordering without an account or have a horrid order portal?
Because they charge more, and the local business gets less of it.
But I may be the one to ask, I just pick the pizza myself.
And that is what you pay for the convenience
Why order online at all? I call them, on the telephone. I assume they’re answering on a landline.
Then I say “Heeeeeey, I want a pizza, here’s my address, make it happen, captain!”
And then we need to get more info, because saying “here’s my address” doesn’t actually give them my address, and they still need to know size and toppings.
But then they tell you an estimated wait. Eventually they send out a driver. If the wait is 15 minutes longer than the estimated wait, you call back, and be polite. You just say “heeeey, just checking on my order?”
And they say “Oh shit! Tony was smoking crack behind the dumpster again! We’ll run yours out asap!”
And then you get your pizza.
Because some people don’t like to make phone calls.
So your username is accurate.
This is likely more disruptive and annoying for the people working there, who then have to manually create a ticket and enter it into their ordering system, vs. an online order that does that automatically.
On the other hand, they actually get to talk to the people they make food for which is a nice human moment, the restaurant doesn’t lose money to some shitty app company, you might be more likely to give a good tip to somoene you speak to, and the workers get paid by the hour. As long as there’s at least one worker who enjoys taking calls as a way to get a break from the kitchen, everybody benefits.
How do you pay? Most people who deliver have an independent status and carry no cash.
I pay cash all the time. If you’re talking about doordash, sure. They might not carry cash. I don’t use apps.
Also, these delivery guys aren’t independant. If you order from Toms Pizza, and you call them directly, you get a delivery from an employee of Toms Pizza. If you order the same day and time every week, you’ll likely get the same driver every week.
If you order through doordash, who knows who’s going to deliver?
Weird, I have had this conversation.