So to preface, I only really use doordash when I’m sick and I want to get food without spreading whatever I have. So I don’t open the app much. I just noticed that dominos is on the doordash app in my area. Why in the world would anyone ever doordash a dominos pizza when they already do delivery anyways? That just seems like a great way to burn a bunch of extra money for a worse service.
Former Dominos manager here. As another user said, distance is part of it.
Places usually don’t deliver outside of a certain distance for a couple of reasons, proximity to sister chains (one Dominos can’t deliver to another Dominos area), and delivery time. The further the customer is the longer it takes to get the food to the customer, and to get back and deliver more.
Another reason is particular area. At my Dominos we had a ‘do not deliver’ list. These were neighborhoods or parts of the city where there’s reason to not send drivers there for their safety. The projects/ghettos/whatever term you like, and other general areas where drivers have been robbed/threatened/etc. I heard one story about before I worked there, one of the drivers was held hostage.
Door Dash or similar may not care about those things for XYZ reason, and send their drivers there anyway.
that last part is pretty fucked up. I know you likely had no control over that when there but,
“We aren’t willing to send our drivers into this area for profit because of safety concerns, but we will send another companies drivers into the area”
Is a bad/entitled policy.
edit: removed beginning as I didn’t want post to seem like I was directing it at PC.
dominos in this case aren’t the party sending staff at another company to the dangerous locations. that would be doordash
Unfortunately we didn’t have much say in the matter. The way Door Dash did it was pretty roundabout. Instead of making some deal with Dominos (at least, when I worked there), they just submitted the order through our website under either the driver’s name or the customers. I doubt any of them knew the areas.
But I do agree with you.
yea DD does that with stores that don’t opt out of it. It’s dumb, while you do have the ability to actually partner with them(and in doing so you gain the ability to control when and who places/gets orders), if you don’t have an active partnership, they just send it via the dashers name and give the dasher a temp card to use for the transaction.