A relative is going to pass very soon and I need to travel for the first time in years. There’s only one airline that traverses the two (very big) cities, meaning I have no choice. I have been unable to book a flight for a day now despite the airline saying everything is working.
Update: After calling a representative again, we figured out the problem: the flight I need has broken equipment and isn’t an option. There’s no indication in any system about this and I had to wait on hold for 30 minutes while they figured it out. Still mildly infuriating.
Try different browsers, devices, and connections to the internet. If that doesnt work call an old fashioned travel agent.
Is it DNS? It’s gotta be DNS.
Its never dns until it is.
worse case you can still go to the airport counter and just book the next flight out
Sorry to hear about your troubles.
First the obvious: are you sure it’s the website that isn’t working? Could it be whatever device/browser you are on? Many airlines have apps now, can you book a ticket on the app?
Most airlines still have telephone numbers, you can try calling them, although they will probably charge a fee to book o er the phone. If the airport is close to you, you can also still go to the counter and buy a ticket if you need to. (Again, they will charge a fee for that.) However, if you explain the situation to an actual human they might have the latitude to waive some of the fees.
However, you might also want to check to see if a different airline can get you there with a connection. flights.google.com is a very good search engine for that now. Just put in the two airports, and it will show you all the flights you can take.
