I had ordered a couple things for my wife from the Disney Store recently. PJ’s as a Christmas present. However, I already received everything I had ordered.
Today another box showed up with my name and address, but it’s nothing I ordered.
I just tried chatting with a cast member via their online chat, but I don’t think the person I’m chatting with can wrap their head around the concept.
I know I don’t actually have to do anything about an unsolicited package, but I’m trying to be nice.
They keep asking me about the things I had ordered.
Haha the way you described here what happened makes it clear that you had to keep rewording it over and over to get them to understand