Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
We picked a Sleep Number because we have different firmness preferences and because I knew 3 couples at the time with a bit over 10 years of use at the time. The only complaint was one person has to air up every few weeks. It’s set to 100 and probably sags to 90 lol.
That being said, Lemmy, get the pitchforks. I wasn’t able to get a basic pump/controller, only the wifi-enabled “smart” pump. Paid $50 extra for a Bluetooth remote to not use their app. I don’t have it on the network. If the pump dies, fuck 'em. I’ll put a Schrader valve on the tube and get the tire inflator. If an RV thread is correct that 100 is 0.6psi and if my fuzzy math is correct, half a queen is the same total amount of air as a typical car tire. ~30x the volume but 1/50th the pressure