• stravanasu@lemmy.ca
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    1 day ago

    A final Community thing is that over the past five or so years, Mozilla has been turning away from it’s powerhouse, the Community. I have no idea why, but I can say that it’s a top down decision. At some point, some folk at a high level decided that Mozilla got to where it did on it’s own. It did not. The thing I was beating a drum about was that the folk working there were the lucky ones who got a paycheck, but most of their peers were folk who didn’t have a badge and a @mozilla.com email address. Leadership was convinced that the people in our Community were just customers, and maybe fans. This pissed off so, so many folk, and rightly so. They had given hours or years of effort and time without compensation, because they believed they were part of a larger effort. They felt betrayed because they were betrayed. I’m sure that someone probably had a reasonable argument about “how could we let all these outsiders have say?" or “I don’t like that those folk hate the amazing work we’re doing promoting lemony fresh bell bottoms (or whatever trend they were chasing)?” I dunno, boss, maybe the folk using your browser actually might have solid reasons of their own and might really appreciate things that don’t show up on LinkedIn top takes?

  • Artwork@lemmy.world
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    1 day ago

    I’m not kidding when I said that Firefox is a niche browser. Folk have to actively look to use it. They have to search it out, figure out how to download it, ignore all the warnings and “suggestions” that they should keep using whatever the native browser is, avoid all the ads for Chrome as the better replacement browser, ignore all the sites saying “Your browser is out of date” because they couldn’t be arsed to test things in Firefox, etc. Firefox users are not normal. They are deeply abnormal, and frankly a lot of them are proud of that.

    The problem is that Leadership doesn’t know how to deal with that.

    Source

    • jet@hackertalks.com
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      1 day ago

      I’ve had the feeling that the Mozilla leadership actively hates it’s userbase, loathes it at the very least.

      • warm@kbin.earth
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        1 day ago

        They want the average chrome user. They havent realised they are not going to get that, so they lose more market share.

  • onlinepersona@programming.dev
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    1 day ago

    Good to know that the people in Mozilla are actually capable of leaving. What I don’t understand is why they don’t all leave together and get themselves leaders who actually care about Firefox instead of the dollars. I bet that if there was a big push by Mozilla employees to a new browser on top of Servo (as was originally the plan?), they joined whatever foundation Servo has, and they made a lot of noise about it, many people would be itching to move their donations over from Mozilla to OpenCollective.

    Firefox lost users not only because Big Goo threw thousands of engineers at their own browser, but because they actively fucked up nearly everywhere they could. Sure, FF got faster and more stable and and and, but it also introduced a ton of crap nobody asked for. They also had random projects that had absolutely nothing to do with Firefox which just wasted their time and money.

    • Vincent@feddit.nl
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      1 day ago

      Donations to Servo (or Mozilla, for that matter) don’t come anywhere near the income from selling the default search engine spot in a browser used by hundreds of millions of people.

      • onlinepersona@programming.dev
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        21 hours ago

        There are hundreds of millions of Firefox users? That can’t be right.

        And Big Goo pays well, but at what cost? Has it really made Firefox better?

        • Vincent@feddit.nl
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          2 hours ago

          It’s a bit hard to tell, since not every Firefox install necessarily corresponds to a single user, but it’s probably in that ballpark: the number of active installs is hovering around 200 million.

          Don’t underestimate the size of the browser market. A small share of a market of a couple of billion users is still a lot of people.

          And presumably, like everywhere, not every dollar automatically makes things better, but having to pay people to do stuff like this isn’t cheap.

          • onlinepersona@programming.dev
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            36 minutes ago

            Mozilla took big money and lost users due to focusing on money and keeping the status quo. Money is necessary, that is undeniable, but too much money is bad and I think the evidence is quite clear that this is one of those cases.

  • ryven@lemmy.dbzer0.com
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    1 day ago

    Mozilla’s DAU count has been dropping for years. There’s all sorts of reasons for that. I bet you can come up with a few yourself.

    I honestly cannot. I would expect DAUs to be increasing as Chrome becomes increasingly user-hostile and Firefox is the first stop for people looking to jump ship from Chromium-based browsers. Where are the users going?

      • Victor@lemmy.world
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        1 day ago

        They said:

        people looking to jump ship from Chromium-based browsers.

        You’re talking about jumping from Firefox

          • Artwork@lemmy.world
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            24 hours ago

            The point is that there’s no point, and thankfully, @JubilantJaguar@lemmy.world pointed to just that.

            Unfortunately, there’s a high chance that: No Firefox = No LibreWolf.

    • Vincent@feddit.nl
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      1 day ago

      They’re actually pretty much staying on Chrome (and Safari, somewhat), especially as people spend more of their time on their phones instead. (And to some extent, it’s probably not people changing how they spend the time, but the userbase simply changing as older people die and younger people come online - mostly on their phones.)

    • Vincent@feddit.nl
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      1 day ago

      It’s basically Opera of yesterday. It’s closed source, and has basically no community involvement.